RAGFTV Privacy Policy
FASHION ENTERTAINMENT TELEVISION
EFFECTIVE DATE: July 1, 2026
Welcome to RAGFTV (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you access or use our website, mobile applications, streaming platform, live streaming services, advertising services, and related products (collectively, the “Services”).
Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read and understand this Privacy Policy.
1. What is the scope of this Policy?
This policy explains what personal information the streaming service collects, how it is used, shared, stored, and protected, and the privacy rights that apply when you use the service, its apps, websites, and related features.
This Privacy Policy applies to:
- Our streaming platform
- Live streaming services
- Mobile applications
- Websites
- Smart TV applications
- Connected device applications
- Advertising and marketing activities
- Customer support services
- Subscription and payment services
- Any other products or services that link to this Privacy Policy
This Privacy Policy does not apply to third-party websites, applications, advertisers, or services that we do not own or control.
2. What information is collected about me?
We collect information you provide when creating an account, such as your name, email address, payment details, and profile information. We also collect information about how you use our streaming service, including your viewing history, search activity, device information, IP address, and cookies or similar technologies to improve performance, personalize content, and maintain security.
We may collect:
- Account information (name, email address, username)
- Payment and subscription information
- Device and browser information
- Viewing history and watch preferences
- IP address and approximate location
- Information you provide during live chats, comments, or customer support interactions
3. What Information You Provide to us?
We collect information directly from you, automatically through your use of our Services, and from third parties.
You may provide:
- Name
- Email address
- Username
- Password
- Billing address
- Payment information
- Telephone number
- Date of birth
- Profile information
- Customer support communications
- Survey responses
- Live chat messages
- User-generated content
- Comments
- Reviews
Personal Information You Provide to Us
For the purposes of this Policy, “personal information” means any information that reasonably identifies, relates to, describes, or could be linked directly or indirectly to you or, if you reside in California, your household.
The information you provide us includes:
- Name
- Email address
- Phone number
- Mailing address
- Payment information (processed securely by third-party payment providers)
Information We Collect Automatically
When you use our services, we automatically collect information such as:
- IP address
- Device identifiers
- Browser type
- Operating system
- Device model
- Network information
- App version
- Viewing history
- Search history
- Watchlist activity
- Streaming quality
- Viewing duration
- Session information
- Error logs
- Crash reports
- Clickstream data
- Referring URLs
- Cookies
- Pixels
- SDK identifiers
- Advertising identifiers
- Approximate location derived from your IP address
4. What about Live Streaming?
If you participate in live streaming events, your username, profile information, comments, reactions, and other content you submit may be visible to other users. Live streams may be recorded, moderated, and retained for safety, legal compliance, and service improvement.
If you use our live streaming features, we may collect:
- Stream title
- Stream description
- Live chat content
- Audio and video you choose to broadcast
- Moderator actions
- Viewer interactions
- Reactions
- Stream analytics
- Stream recordings when enabled
- Reports submitted by users
We process this information to provide live streaming functionality, moderate content, enforce our policies, improve quality, and protect our Services.
5. What about Advertising?
We may display personalized or non-personalized advertisements. Advertising partners may use cookies and similar technologies to measure ad performance and deliver relevant ads where permitted by law. You can manage advertising preferences through your account settings or your device settings where available.
Depending on your location and applicable law, advertisements may be:
Contextual
Personalized
Interest-based
Sponsored
We collect information related to advertising, including:
- Advertisement impressions
- Advertisement clicks
- Device identifiers
- Cookie & Pixels identifiers
- Campaign identifiers
- Audience segments
- Approximate location
- Viewing preferences
- Interests inferred from your use of our Services
- Conversion information
We use this information to measure advertising effectiveness, deliver relevant advertisements, prevent fraud, and improve advertising performance.
6. What about Cookie and Similar Technologies?
We use cookies and analytics technologies to remember your preferences, improve performance, measure usage, and enhance your experience.
We use cookies, pixels, local storage, SDKs, web beacons, and similar technologies to:
- Authenticate users
- Remember preferences
- Improve performance
- Analyze traffic
- Measure advertising
- Personalize content
- Deliver advertisements
- Prevent fraud
- Secure our Services
You can manage cookies through your browser settings where applicable. Blocking some cookies may affect platform functionality.
7a. How we use Your Information?
We use your information to:
Provide our/streaming services
Deliver live broadcasts
Process subscriptions and payments
Authenticate users
Personalize recommendations
Improve video quality
Provide customer support
Detect fraud
Maintain security
Analyze platform performance
Measure audience engagement
Deliver advertising
Comply with legal obligations
Enforce our Terms of Service
- Send service communications
- Send marketing communications where permitted by law.
You can manage cookies through your browser settings where applicable. Blocking some cookies may affect platform functionality
8. How we use Personalized Advertising?
We and our advertising partners may use your information to:
- Deliver personalized advertisements
- Limit repeated advertisements
- Measure campaign performance
- Build audience segments
- Analyze user interests
- Improve advertising relevance
Where required by law, we obtain your consent before using cookies or similar technologies for personalized advertising. You may opt out of personalized advertising using available privacy controls or applicable industry opt-out mechanisms.
9. How we use Analytics?
We use analytics tools to understand how users interact with our services.
Analytics help us:
Improve content recommendations
Measure audience engagement
Monitor performance
Detect technical issues
Improve user experience
10. How we Share Information?
We may share your information with:
- Payment processors
- Cloud hosting providers
- Analytics providers
- Advertising partners
- Marketing providers
- Customer support providers
- Streaming infrastructure providers
- Content delivery networks
- Fraud prevention providers
- Government authorities when required by law
- Professional advisors
- Successors in connection with a merger, acquisition, or sale of assets
We do not sell your personal information except as described under applicable law.
However, some advertising activities may qualify as “sharing” or “selling” personal information under certain privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act.
Where applicable, you may opt out of these activities.
11. Why we process (GDPR)?
If the General Data Protection Regulation (GDPR) applies, we process your personal information based on one or more of the following legal bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Protection of vital interests
- Public interest
- Our legitimate interests, provided those interests do not override your rights and freedoms
12. What is International Data Transfers?
We may transfer your personal information to countries outside your country of residence.
When required by law, we implement appropriate safeguards, including:
- Standard Contractual Clauses
- Adequacy decisions
- Other legally recognized transfer mechanisms
13. What is Data Retention?
We retain personal information only for as long as necessary to:
- Provide our Services
- Maintain accounts
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Detect fraud
- Protect our business
When we no longer need your information, we securely delete or anonymize it.
14. What is Data Security?
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
These measures include:
Encryption
Access controls
Network monitoring
Secure payment processing
Security testing
Although we strive to protect your information, no security system is completely secure and we cannot guarantee absolute security.
15. What are Your Privacy Rights?
Depending on your location, you may have the right to:
Update your account information
Change your communication preferences
Manage cookies
Disable advertising identifiers
Opt out of personalized advertising where available
Delete your account
Request access to your information
We will respond to verified requests within the time required by applicable law.
16. What are GDPR Rights?
If you reside in the European Economic Area, the United Kingdom, or another jurisdiction with similar privacy rights, you may have the right to:
Access your personal information
Correct inaccurate information
Delete your information
Restrict processing
Object to processing
Withdraw consent
Request data portability
File a complaint with your supervisory authority
17. What are California Privacy Rights (CCPA/CPRA)?
If you are a California resident, you may have the following rights:
Know what personal information we collect
Know how we use your information
Access your personal information
Correct inaccurate personal information
Delete personal information
Opt out of the sale or sharing of personal information
Limit the use of sensitive personal information where applicable
Receive equal service regardless of exercising your rights
You may submit a privacy request through our Privacy Center or by contacting us using the information below.
Authorized agents may submit requests on your behalf where permitted by law.
We will not discriminate against you for exercising your privacy rights.
18. What about Children's Privacy?
Our Services are not intended for or directed to children under the age required by applicable law without appropriate parental consent.
We do not knowingly collect personal information from children without appropriate authorization where required.
If you believe a child has provided personal information, contact us so we can investigate and remove the information if appropriate. If we learn that we collected personal information from a child without required authorization, we will delete the information promptly.
19. What about Do Not Track?
Some browsers support “Do Not Track” signals. Because there is no universally accepted standard for responding to these signals, our services may not respond to them. Where legally required, we recognize applicable browser based opt-out signals.
20. What about Third-Party Services?
Our Services may contain links to third-party websites, social media platforms, advertisers, or applications. We do not control these third parties or their privacy practices and are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.
21. Will this Privacy Policy change?
We may update this Privacy Policy from time to time. When we make material changes, we will update the Effective Date and provide notice where required by applicable law.
22. How to Contact Us?
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us.
RAGFTV
Privacy Office
Email: [email protected]
Mailing Address: Texas, USA
Telephone: 214-810-1041
Website: www.ragftv.com
If you are located in a jurisdiction that requires a data protection representative or Data Protection Officer, include their contact information here.
